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Zorivantaluma

Investment Intelligence Hub

Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and share your data.

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Introduction and Scope

Zorivantaluma ("we," "us," or "our") operates Zorivantaluma.com, providing investment education and financial literacy resources to users across Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our educational content, or participate in our learning programs.

This policy applies to all information collected through our website, email communications, mobile applications (if applicable), and any related services, sales, marketing, or events. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

Important Note: We are committed to compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Information We Collect

We collect several types of information from and about users of our services, including information by which you may be personally identified and information that is about you but individually does not identify you.

Personal Identification Information

Name, email address, phone number, mailing address, and other contact details you provide when registering for our services or contacting us directly.

Educational Progress Data

Information about your learning progress, course completions, quiz results, and educational preferences within our platform.

Technical Information

IP address, browser type, operating system, referring URLs, device information, and website usage patterns collected through cookies and similar technologies.

Communication Records

Records of correspondence when you contact us through email, phone, or other communication channels, including support tickets and feedback.

We also collect information automatically as you navigate through our site. This may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

How We Use Your Information

We use the information we collect about you or that you provide to us for various purposes, including:

  • To provide, operate, and maintain our educational services and website functionality
  • To improve, personalize, and expand our educational offerings based on user needs
  • To understand and analyze how you use our website and services
  • To develop new features, services, and functionality
  • To communicate with you about courses, updates, and educational opportunities
  • To process your requests and respond to your inquiries promptly
  • To send you marketing communications (with your consent where required)
  • To find and prevent fraud and ensure the security of our platform
  • To comply with legal obligations and enforce our terms of service

Marketing Communications: We will only send you promotional emails if you have given us your explicit consent. You can withdraw this consent at any time by clicking the unsubscribe link in our emails or contacting us directly.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These providers are contractually obligated to keep your information confidential and use it only for the specific services they provide to us.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government inquiry.

Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

Protection of Rights: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of our terms of use.

Data Security and Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Our security measures include:

  • SSL encryption for data transmission between your browser and our servers
  • Regular security assessments and vulnerability testing
  • Access controls and authentication procedures for our staff
  • Secure data storage with encryption at rest
  • Regular backup procedures and disaster recovery planning
  • Employee training on data protection and privacy best practices

If we learn of a security breach that affects your personal information, we will notify you and any applicable regulatory authorities in accordance with applicable law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

1

Active Account Data

Personal information and learning progress retained while your account remains active and for 3 years after last activity.

2

Communication Records

Support tickets and correspondence retained for 7 years to maintain service quality and resolve any ongoing issues.

3

Technical Logs

Server logs and technical data automatically deleted after 12 months unless required for security investigations.

4

Marketing Data

Marketing preferences and communication history deleted within 30 days of unsubscribing from our communications.

Your Privacy Rights

Under Canadian privacy law, you have several rights regarding your personal information. These rights include:

  • Right to Access: You can request copies of your personal information that we hold
  • Right to Correction: You can request that we correct any inaccurate or incomplete information
  • Right to Deletion: You can request that we delete your personal information under certain circumstances
  • Right to Withdraw Consent: You can withdraw your consent for processing activities that require consent
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format
  • Right to Object: You can object to certain processing activities, including marketing communications

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require additional information to verify your identity before processing your request.

Account Management: You can update much of your personal information directly through your account settings. For more complex requests or account deletion, please contact our support team.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly and cannot be disabled
  • Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information
  • Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our website. For more information about managing cookies, please refer to your browser's help documentation.

Third-Party Services

Our website may contain links to third-party websites, services, or applications that are not operated by us. We strongly advise you to review the privacy policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may also use third-party service providers to facilitate our services, provide specific functionalities, or analyze how our service is used. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Current third-party integrations may include analytics services, email marketing platforms, customer support tools, and payment processors. Each of these services has its own privacy policy governing the use of your information.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your province, state, or country where data protection laws may differ from those in your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including personal data, to Canada and process it there.

When we transfer your personal information to other countries, we ensure that appropriate safeguards are in place to protect your information and that the transfer complies with applicable privacy laws. These safeguards may include contractual protections, adequacy decisions, or other approved transfer mechanisms.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

For significant changes that materially affect your rights or how we process your personal information, we will provide additional notice through email (if we have your email address) or through a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified policy.

Privacy Questions and Contact Information

If you have any questions about this Privacy Policy, need to exercise your privacy rights, or want to make a complaint about our privacy practices, please contact us:

Zorivantaluma Privacy Office
127 Cinder Lake Rd
Elliot Lake, ON, Canada
Phone: +19058583565
Email: info@Zorivantaluma.com

We are committed to resolving any privacy concerns promptly and will respond to your inquiry within 30 days. If you are not satisfied with our response, you may also contact the Privacy Commissioner of Canada or your provincial privacy commissioner.