Refund Policy

We're committed to your satisfaction with our investment education programs. This policy outlines our comprehensive refund procedures and your rights as a Zorivantaluma learner.

Effective: January 1, 2025

Refund Eligibility Requirements

Zorivantaluma offers refunds for our investment education programs under specific circumstances. Your enrollment date and course progress determine eligibility for different refund options.

Full Refund Period: Students can request a complete refund within 14 days of course enrollment, provided they have accessed less than 25% of the course materials. This cooling-off period ensures you have adequate time to evaluate whether our investment education approach aligns with your learning goals.

Course enrollment must be within the past 14 days for full refund consideration
Less than 25% of course content accessed or downloaded
No completion certificates issued for the enrolled program
Original payment method must be verifiable and active
Student account in good standing with no policy violations

Partial Refund Scenarios

We understand that circumstances change, and learning needs evolve. Zorivantaluma provides partial refunds in specific situations beyond the initial 14-day window.

15-30 Day Window

Students who have completed less than 50% of course materials may receive a 75% refund of their enrollment fee during this period.

31-60 Day Window

A 50% refund is available for students with less than 75% course completion, subject to individual review and documented learning challenges.

Special Circumstances

Medical emergencies, job loss, or significant life changes may qualify for partial refunds beyond standard timeframes, reviewed case-by-case.

Refund Request Process

Requesting a refund from Zorivantaluma involves a straightforward process designed to handle your request efficiently while maintaining our educational standards.

Begin by emailing our student services team at info@Zorivantaluma.com with your full name, enrollment date, course title, and detailed reason for the refund request. Include any supporting documentation for special circumstances.

Processing Timeline

Refund requests are reviewed within 5-7 business days. Approved refunds are processed within 10-14 business days, depending on your original payment method.

Credit card refunds typically appear within 5-10 business days
PayPal refunds are usually processed within 3-5 business days
Bank transfers may require 10-14 business days for completion
International payments might take additional processing time

Non-Refundable Items

Certain Zorivantaluma services and products are not eligible for refunds due to their immediate value delivery or personalized nature.

One-on-one mentoring sessions, completed webinars, downloaded resources, and printed materials cannot be refunded once accessed or delivered. These personalized educational experiences provide immediate value that cannot be returned.

Individual coaching sessions and personalized consultations
Completed live webinars and interactive workshops
Downloaded course materials, worksheets, and digital resources
Physical materials shipped to your address
Course completion certificates and credentials
Access to exclusive member communities after 30 days

Questions About Refunds?

Our dedicated student support team is here to help you understand your refund options and guide you through the process.

Email: info@Zorivantaluma.com
Phone: +1 905 858 3565
Address: 127 Cinder Lake Rd, Elliot Lake, ON, Canada
Response Time: Within 24 hours on business days